Thank you for visiting our website arabserviceinterlaken.ch and for your interest in our company.
The protection of your personal data, such as date of birth, name, telephone number, address, etc., is important to us.
The purpose of this privacy policy is to inform you about the processing of your personal data that we collect from you when you visit the site. Our data protection practice is in accordance with the legal regulations of the Swiss Federal Data Protection Act (FADP). The following data protection declaration serves to fulfil the information obligations arising from the FADP. These can be found, for example, in Art. 19 ff. FADP.
The data controller within the meaning of Art. 5 let. j FADP is a private person or the federal body that decides on the purpose and means of processing.
With regard to our website, the owner:
Arab Service GmbH
Untere Bönigstrasse 5
3800 Interlaken
Switzerland
E-mail: info@arabserviceinterlaken.ch
Tel: +41 76 674 32 57
Each time our website is accessed, our system automatically collects data and information from the device (e.g. computer, mobile phone, tablet, etc.) used to access it.
(1) Information about the browser type and version used;
(2) The operating system of the retrieval device;
(3) Host name of the accessing computer;
(4) The IP address of the retrieval device;
(5) Date and time of access;
(6) Websites and resources (images, files, other page content) accessed on our website;
(7) Websites from which the user's system accessed our website (referrer tracking);
(8) Message whether the retrieval was successful;
(9) Amount of data transmitted
This data is stored in the log files of our system. This data is not stored together with the personal data of a specific user, so that individual site visitors cannot be identified.
Personal data is processed in accordance with the principle of legality (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para. 2 FADP and Art. 2 CC).
The temporary (automated) storage of data is necessary for the course of a website visit in order to enable delivery of the website. The storage and processing of personal data is also carried out to maintain the compatibility of our website for as many visitors as possible and to combat abuse and eliminate malfunctions. For this purpose, it is necessary to log the technical data of the accessing computer in order to be able to react as early as possible to display errors, attacks on our IT systems and/or errors in the functionality of our website. In addition, we use the data to optimise the website and to generally ensure the security of our information technology systems.
The deletion of the aforementioned technical data takes place as soon as they are no longer required to ensure the compatibility of the website for all visitors, but no later than 3 months after accessing our website.
You can request correction or deletion of the data at any time. You can find out what rights you have and how to exercise them at the bottom of this privacy policy.
Our site offers you various functions, during the use of which personal data is collected, processed and stored by us. We explain below what happens to this data:
The data you enter in the form fields, such as address, surname, first name, etc., will be processed by us to fulfil the purpose stated below.
Personal data is processed in accordance with the principle of legality (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para. 2 FADP and Art. 2 CC).
The purpose of the data processing is to process your order so that we can fulfil or initiate the contract concluded with you.
The data is deleted as soon as it is no longer required for processing the order and there are no longer any legal storage obligations. As a rule, the legislator provides for a retention obligation of 10 years.
The information in the order form is necessary for the conclusion of a contract. If you do not fill in the mandatory fields or do not fill them in completely, the order you have requested cannot be carried out.
We will process the data you enter in the fields of our evaluation form to fulfil the purpose stated below.
Personal data is processed in accordance with the principle of legality (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para. 2 FADP and Art. 2 CC).
Acceptance and publication of your rating on our website - and if you explicitly agree to this - also on the internet platforms of our rating service providers.
Your rating will be stored and published for an unlimited period of time. We reserve the right to delete it without giving reasons and without prior or subsequent information.
The information provided in the rating function is voluntary. If you do not fill in the mandatory fields or do not fill them in completely, the rating you have requested cannot be published on our platform.
We will process the data you enter in our booking request form (date, number of persons, etc.) to fulfil the following purpose.
Personal data is processed in accordance with the principle of legality (Art. 6 para. 1 FADP) and the principle of good faith (para. 2 FADP or Art. 2 CC).
A pre-contractual exchange of information is necessary in order to check your booking so that we can prepare for the possible conclusion of a contract at a later date.
The data is deleted as soon as it is no longer required for processing the booking and there are no longer any legal retention obligations.
The information in the booking request form is required in order to process your booking properly. If you do not fill in the required fields or do not fill them in completely, we will not be able to process your booking request.
We will process the data you enter in our call-back form, such as telephone number and name, to fulfil the following purpose.
Personal data is processed in accordance with the principle of legality (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para. 2 FADP and Art. 2 CC).
Provision and implementation of the callback service, fulfilment of the callback request.
The data will be deleted as soon as it is no longer required for processing your callback request.
The information in the callback form is not required by law. If you do not fill in the mandatory fields or do not fill them in completely, we will not be able to process your callback request.
We will process the data you enter in our forum, such as comments, description, username, etc., to fulfil the purpose stated below.
Personal data is processed in accordance with the principle of legality (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para. 2 FADP and Art. 2 CC).
We will only store and process the personal data collected via our forum software for the operation of our forum, i.e. the provision of contributions (forum posts) and for the provision of the stored user profiles. We will make your forum posts and answers publicly available in our forum, also for third parties. If you can send private messages via our forum, we will forward these via our system to the correspondingly selected user and make them available to him in a readable form. If you have set up an automatic e-mail reminder for threads, forum entries or private messages, we will send you an e-mail about the respective event. You can change or turn off this reminder in the forum settings.
Your forum contributions are stored and published for an unlimited period of time. We reserve the right to delete them without giving reasons and without prior or subsequent information.
The creation of a forum entry, as well as the sending of private messages, is done on a voluntary basis. You are not obliged to use our forum. If you wish to post a forum entry, you must fill in the fields marked as required. If you do not enter the necessary information, your forum entry cannot be published.
The personal data you leave in your comment, e.g. the content of your comment, your name or pseudonym, your e-mail address, etc., will not be passed on to third parties.
Personal data is processed in accordance with the principle of legality (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para. 2 FADP and Art. 2 CC).
Acceptance and publication of your comment on our website.
Your comment will be stored and published for an unlimited period of time. We reserve the right to delete them without giving reasons and without prior or subsequent information.
You can delete your own comments yourself. If this does not work, you can have us delete them at any time. Please contact us for this purpose.
You can request correction or deletion of the data at any time. You can find out what rights you have and how to exercise them at the bottom of this privacy policy.
The use of the comment function is not required by law and is also not necessary for the conclusion of a contract. You create comments for your own reasons and declare your consent to publication directly by sending them. If you disclose personal information, you do so on your own initiative and responsibility. The use of the comment function is on a voluntary basis. You are not obliged to post a comment on our site. If you wish to leave a comment, you must fill in the fields marked as required. If you do not enter the necessary information, your comment cannot be published.
The data you have entered in our contact forms, which you have entered in the input mask of the contact form.
Personal data is processed in accordance with the principle of legality (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para. 2 FADP and Art. 2 CC).
We will only use the data collected via our contact form or contact forms for processing the specific contact request received through the contact form. Please note that in order to fulfil your contact request, we may also send you e-mails to the address you have provided. The purpose of this is so that you can receive confirmation from us that your enquiry has been correctly forwarded to us. However, the sending of this confirmation e-mail is not obligatory for us and is only for your information.
After processing your request, the collected data will be deleted immediately, unless there are legal retention periods.
You can request correction or deletion of the data at any time. You can find out what rights you have and how to exercise them at the bottom of this privacy policy.
The use of the contact forms is on a voluntary basis. You are not obliged to contact us via the contact form, but can also use the other contact options provided on our website. If you wish to use our contact form, you must fill in the fields marked as mandatory. If you do not fill in the required information on the contact form, you will either not be able to send the enquiry or we will not be able to process your enquiry due to a lack of information.
The data you enter in our live chat, such as name and content.
Personal data is processed in accordance with the principle of legality (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para. 2 FADP and Art. 2 CC).
We will only use the data recorded via our live chat to process enquiries received through our live chat.
After processing your enquiry, which we received in our live chat, the collected data will be deleted immediately, unless there are legal retention periods.
You can request correction or deletion of the data at any time. You can find out what rights you have and how to exercise them at the bottom of this privacy policy.
The use of the live chat is on a voluntary basis. You are not obliged to contact us via the live chat. You can also use the other contact options provided on our website. If you do not enter the necessary information, you will not be able to use our live chat.
The registration and login details you have entered with us or have been provided to you.
Personal data is processed in accordance with the principle of legality (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para. 2 FADP and Art. 2 CC).
You have the option of using a separate login area on our website. In order for us to check your authorisation to use the protected area or the protected documents, you must enter your login data (e-mail or user name and password) in the corresponding form. If required, we can send you your login data or the option to reset the password by e-mail on request.
The data collected will be stored for as long as you maintain a user account with us.
You can request correction or deletion of the data at any time. You can find out what rights you have and how to exercise them at the bottom of this privacy policy.
Certain pages and their contents are not publicly accessible. Via the login area on our site, certain users can gain access to the protected area. The use of the content protected by the login area is not possible without entering personal data. If you wish to use our login area, you must fill in the fields marked as mandatory (user name and password). The entry of the data requires the existence of a user account. Registration is not possible if the data you have entered is incorrect. If the data you enter is incorrect or not entered at all, the protected area cannot be used. However, the rest of the site can still be used without a login.
By registering for the newsletter on our website, we receive the e-mail address entered by you in the registration field and, if applicable, further contact data, provided that you communicate this to us via the newsletter registration form.
Personal data is processed in accordance with the principle of legality (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para. 2 FADP and Art. 2 CC).
The data recorded in the registration mask of our newsletter will be used by us exclusively for sending our newsletter, in which we inform you about all our services and our news. After registration, we will send you a confirmation e-mail containing a link that you must click to complete the registration for our newsletter (double opt-in). By doing so, you give your consent to data processing in accordance with Art. 6 para. 6 FADP.
You can unsubscribe from our newsletter at any time by clicking on the unsubscribe link, which is also included in every newsletter. Your data will be deleted by us immediately after unsubscribing, provided that there are no legal retention obligations. Likewise, your data will be deleted by us immediately in the event that your subscription is not completed. We reserve the right to delete without giving reasons and without prior or subsequent information.
You can request correction or deletion of the data at any time. You can find out what rights you have and how to exercise them at the bottom of this privacy policy.
If you would like to use our newsletter, you must fill in the fields marked as mandatory and confirm your e-mail address by clicking on the double opt-in link. The newsletter registration details are necessary in order to be able to make use of the newsletter offer. The information is used exclusively for sending our newsletter. If you do not fill in the mandatory fields, we will not be able to provide you with our newsletter service.
The data you enter on our appointment booking form.
Personal data is processed in accordance with the principle of legality (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para. 2 FADP and Art. 2 CC).
We will only use the data recorded via our appointment booking form to process appointment requests received through the appointment booking form.
Your appointment booking will be deleted by us immediately after the expiry of 12 months after the appointment was scheduled, insofar as no statutory retention obligations exist. We reserve the right to delete your data without giving reasons and without prior or subsequent information.
You can request correction or deletion of the data at any time. You can find out what rights you have and how to exercise them at the bottom of this privacy policy.
The use of our appointment booking form is necessary if you wish to book an appointment with us online. You must provide certain mandatory information for online booking. If you do not fill in the mandatory information completely, your appointment booking cannot be accepted or processed.
The data entered by you in the form fields of the online cancellation form.
Personal data is processed in accordance with the principle of legality (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para. 2 FADP and Art. 2 CC).
Processing of revocation declarations received through the online revocation form.
The data collected within the scope of our online revocation form will be deleted immediately after the processing of the revocation has been completed, provided that there are no statutory retention obligations.
You can request correction or deletion of the data at any time. You can find out what rights you have and how to exercise them at the bottom of this privacy policy.
The provision of your data within the framework of the online cancellation form is legally necessary with regard to the mandatory information for exercising the right of cancellation via the cancellation form. Of course, you can also use the cancellation form template or other legally permissible methods for cancellation at any time. Insofar as you do not fill in all the details properly, it is possible that your cancellation declared via the online revocation form will not be effective towards us.
Personal data is processed in accordance with the principle of legality (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para. 2 FADP and Art. 2 CC).
The disclosure of information to third parties depends on the scope of the activities or offers of our website or our business model described below.
As a matter of principle, we only keep your information for as long as necessary and treat it confidentially. Exceptions to this are the transfer of personal data to debt collection service providers, to public bodies and authorities and to private individuals, who have a right to it due to legal regulations, court decisions or official orders as well as the transfer to authorities for the purpose of initiating legal proceedings or for law enforcement purposes if our legally protected rights are attacked.
We collect, process and store the following data when this website or individual files on the website are accessed: IP address, website from which the file was accessed, name of the file, date and time of access, amount of data transferred and report on the success of the access (so-called web log). We use this access data exclusively in non-personalised form for the continuous improvement of our website and for statistical purposes.
Any personal data is processed in accordance with the principle of legality (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para. 2 FADP and Art. 2 CC). We also use the following web trackers to evaluate visits to this website:
We use on our site the service Elfsight of the company Elfsight, LLC, Paronyana str., 19/3, 201, 0015 Yerevan, Armenia, e-mail: info@elfsight.com, website: https://elfsight.com/de/.
If such guarantees do not exist, your data may only be disclosed if you have given your consent to this, the disclosure is directly related to the conclusion or performance of a contract, or the disclosure is necessary in the context of the enforcement of claims before courts and authorities or to protect public interests.
The legal basis for the transmission of personal data is your consent pursuant to Art. 6 para. 6 FADP or Art. 31 para. 1 FADP, which you have given on our website.
Elfsight's plugin enables the easy integration of social media feeds on websites to provide our website visitors with an interactive and up-to-date user experience. It also offers customisation options to adapt the appearance of the feed to the website.
You can revoke the processing of your data at any time. You will find more information on revoking your consent either with the consent itself or at the end of this privacy policy.
For further information on the handling of transmitted data, please refer to the provider's privacy policy at https://elfsight.com/privacy-policy/.
We use on our site the service Google of the company Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, e-mail: support-deutschland@google.com, website: http://www.google.com/.
The legal basis for the transmission of personal data is your consent pursuant to Art. 6 para. 6 FADP or Art. 31 para. 1 FADP, which you have given on our website.
We use Google in order to be able to load further services from Google on the website. The service is used to provide further Google services, such as the data processing required for the provision of streams and fonts and relevant Google search content. It is technically required in order to be able to exchange the site visitor's information already available to Google between the Google services and to be able to provide the site visitor with individual content adapted to his or her Google account.
For the processing itself, the service or we collect the following data: Background data stored in the Google user account or at other Google services about the page visitor, background data for the provision of Google services such as streaming data or advertising data, data about the page user's use of Google search, details of the terminal device used, the IP address and the user's browser and other data from Google services for the provision of Google services related to our website.
If the service is activated on our website, our website establishes a connection to the servers of Google Ireland Limited and transfers the required data. As part of the order processing, personal data may also be transmitted to the servers of the company Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States. when using the Google service on our website, Google may transmit and process information from other Google services in order to provide background services for the display and data processing of the services provided by Google. For this purpose, data may also be transferred to the Google services Google Apis, Doubleclick, Google Cloud, and Google Ads and Google Fonts in accordance with the Google privacy policy. You can access the certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/s/participant-search/participant-detail?id=a2zt000000001L5AAI&status=Active.
You can revoke the processing of your data at any time. You will find more information on revoking your consent either with the consent itself or at the end of this privacy policy.
For further information on the handling of transmitted data, please refer to the provider's privacy policy at https://policies.google.com/privacy.
The provider also offers an opt-out option at https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de.
On our site we use the web tracking service of the company Google Ireland Ltd., Gordon House, Barrow Street, 4 Dublin, Ireland, email: support-deutschland@google.com, website: http://www.google.com/ (hereinafter: Google Analytics). Within the scope of web tracking, Google-Analytics uses cookies that are stored on your computer and enable an analysis of the use of our website and your surfing behaviour (so-called tracking). We carry out this analysis on the basis of the Google Analytics tracking service in order to constantly optimise our website and make it more accessible. When you use our website, data such as your IP address and your user activities in particular are transmitted to servers of Google Ireland Limited. We carry out this analysis on the basis of Google's tracking service in order to constantly optimise our website and make it more accessible. We also need the web tracking for security reasons. Web tracking allows us to track whether third parties are attacking our website. The information from the web tracker enables us to take effective countermeasures and protect the personal data we process from these cyber attacks. By activating IP anonymisation within the Google Analytics tracking code of this website, your IP address will be anonymised by Google Analytics before transmission. This website uses a Google Analytics tracking code that has been extended by the operator gat._anonymizeIp(); to enable only anonymised collection of IP addresses (so-called IP masking).
In accordance with Art. 13 para. 1 FADP, the legal basis for data processing is your consent in our information banner regarding the use of cookies and web tracking (consent through clear confirming action or behaviour).
Google will use this information on our behalf for the purpose of evaluating your visit to this website, compiling reports on website activity and providing us with other services relating to website activity and internet usage. We also require web tracking for security reasons. Web tracking allows us to track whether third parties are attacking our website. The information from the web tracker allows us to take effective countermeasures and protect the personal data we process from these cyber attacks.
Google will store the data relevant to the provision of web tracking for as long as is necessary to fulfil the booked web service. The data collection and storage is anonymised. If there is a reference to a person, the data will be deleted immediately, insofar as this is not subject to any statutory retention obligations. In any case, the data will be deleted after expiry of the retention period.
You can prevent the collection and forwarding of personal data to Google (in particular your IP address) and the processing of this data by Google by deactivating the execution of script code in your browser or activating the "Do Not Track" setting of your browser. You can also prevent the collection of data generated by the Google cookie and related to your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link (http://tools.google.com/dlpage/gaoptout?hl=de). Google's security and privacy policy can be found at https://policies.google.com/privacy.
We use on our site the service Google Maps of the company Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, e-mail: support-deutschland@google.com, website: http://www.google.com/.
The legal basis for the transmission of personal data is your consent pursuant to Art. 6 para. 6 FADP or Art. 31 para. 1 FADP, which you have given on our website.
On our behalf, Google will use the information obtained via Google Maps to show you the map. Using Google Maps, you can find us faster and more accurately than with a simple non-interactive map. Likewise, the relevant data will be used to associate site visitors who view our Google Maps map, possibly with the aid of the Google advertising ID, and to link them with physical visits and calls to further contact information listed on Google. In this way, Google can make an assessment of the expected visitor flows.
For the processing itself, the service or we collect the following data: Data required for the visualisation and display of location data in the form of a map, such as in particular IP address, information from Google background services such as Google Apis, search terms, IP address, coordinates, start location and destination when using the route planner, location data, Google advertising ID, Android advertising ID.
We have concluded a joint processing agreement with Google with regard to Google Maps. You can find the content at https://privacy.google.com/intl/de/businesses/mapscontrollerterms/. if the service is activated on our website, our website establishes a connection to the servers of the company Google Ireland Limited and transfers the required data. As part of the order processing, personal data may also be transmitted to the servers of the company Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States. when using the Google service on our website, Google may transmit and process information from other Google services in order to provide background services for the display and data processing of the services provided by Google. For this purpose, data processing may also be carried out by the Google services Google Apis, Google Cloud and Google Fonts in accordance with the Google data protection declaration under the data protection responsibility of Google. You can access the certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/s/participant-search/participant-detail?id=a2zt000000001L5AAI&status=Active.
You can revoke the processing of your data at any time. You will find more information on revoking your consent either with the consent itself or at the end of this privacy policy.
For further information on the handling of transmitted data, please refer to the provider's privacy policy at https://policies.google.com/privacy.
The provider also offers an opt-out option at https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de.
On our site, we use the Google Tag Manager service of the company Google Ireland Ltd., Gordon House, Barrow Street, 4 Dublin, Ireland, e-mail: support-deutschland@google.com, website: http://www.google.com/ (hereinafter: Google Tag Manager). Google Tag Manager offers a technical platform for executing and bundling other web services and web tracking programmes by means of so-called "tags". In this context, Google Tag Manager stores cookies on your computer and analyses your surfing behaviour (so-called "tracking"), insofar as web tracking tools are executed using Google Tag Manager. This data sent by individual tags integrated in Google Tag Manager is merged, stored and processed by Google Tag Manager under a uniform user interface. All integrated "tags" are listed separately again in this data protection declaration. You can find more information on the data protection of the tools integrated in Google Tag Manager in the respective section of this data protection declaration. When you use our website with the integration of Google Tag Manager tags activated, data, such as your IP address and your user activities in particular, are transmitted to servers of Google Ireland Limited. With regard to the web services integrated by means of Google Tag Manager, the regulations in the respective section of this data protection declaration apply. The tracking tools used in Google Tag Manager ensure that the IP address is anonymised by Google Tag Manager before transmission by means of IP anonymisation of the source code. In doing so, Google Tag Manager is only enabled to record IP addresses anonymously (so-called IP masking).
In accordance with Art. 13 para. 1 FADP, the legal basis for data processing is your consent in our information banner regarding the use of cookies and web tracking (consent through clear confirming action or behaviour).
On our behalf, Google will use the information obtained by means of the Google Tag Manager to evaluate your visit to this website, to compile reports on website activity and to provide us with other services related to website and internet usage.
Google will store the data relevant to the function of Google Tag Manager for as long as is necessary to fulfil the booked web service. The data collection and storage is anonymised. If there is a reference to a person, the data will be deleted immediately, insofar as this is not subject to any legal obligations to retain data. In any case, the data will be deleted after expiry of the retention period.
You can prevent the collection and forwarding of personal data to Google (in particular your IP address) and the processing of this data by Google by deactivating the execution of script code in your browser, installing a script blocker in your browser or activating the "Do Not Track" setting of your browser. In addition, you can prevent the collection of the data generated by the Google cookie and related to your use of the website (incl. your IP address) by Google as well as the processing of this data by Google by downloading and installing the browser plug-in available at the following link http://tools.google.com/dlpage/gaoptout?hl=de. Google's security and privacy policy can be found at https://policies.google.com/privacy.
We use on our site the service Gstatic of the company Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, e-mail: support-deutschland@google.com, website: http://www.google.com/.
The legal basis for the transmission of personal data is your consent pursuant to Art. 6 para. 6 FADP or Art. 31 para. 1 FADP, which you have given on our website.
Gstatic is a background service used by Google to retrieve static content in order to reduce bandwidth usage and preload required catalogue files. In particular, the service loads background data for Google Fonts and Google Maps.
As part of the order processing, personal data may also be transferred to the servers of the company Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States. You can access the certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/s/participant-search/participant-detail?id=a2zt000000001L5AAI&status=Active.
You can revoke the processing of your data at any time. You will find more information on revoking your consent either with the consent itself or at the end of this privacy policy.
For further information on the handling of transmitted data, please refer to the provider's privacy policy at https://policies.google.com/privacy.
The provider also offers an opt-out option at https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de.
We use the service Hotjar of the company Hotjar Ltd., Dragonara Business Centre, 5th Floor, Dragonara Road, 3141 Paceville St Julian's STJ, Malta, website: https://www.hotjar.com/ on our site.
The legal basis for the transmission of personal data is your consent pursuant to Art. 6 para. 6 FADP or Art. 31 para. 1 FADP, which you have given on our website.
Through Hotjar, we perform behavioural analysis on the use of our websites and analyse feedback through tools such as heatmaps, session records and surveys.
You can revoke the processing of your data at any time. You will find more information on revoking your consent either with the consent itself or at the end of this privacy policy.
For further information on the handling of transmitted data, please refer to the provider's privacy policy at https://www.hotjar.com/legal/policies/privacy/.
The provider also offers an opt-out option at https://help.hotjar.com/hc/en-us/articles/360002735873-How-to-Stop-Hotjar-From-Collecting-your-Data.
We use on our site the service Imgix of the company Zebrafish Labs, Inc. , 423 Tehama St, 94103 San Francisco, United States, e-mail: privacy@imgix.com, website: https://imgix.com/.
If such guarantees do not exist, your data may only be disclosed if you have given your consent to this, the disclosure is directly related to the conclusion or performance of a contract, or the disclosure is necessary in the context of the enforcement of claims before courts and authorities or to protect public interests.
The legal basis for the transmission of personal data is your consent pursuant to Art. 6 para. 6 FADP or Art. 31 para. 1 FADP, which you have given on our website.
With the help of Imgix, graphics on our site are automatically adjusted based on your browser and resolution. This results in faster loading times and ensures an optimal user experience for visitors to our website. In addition, by using the service, we can improve the quality of our images, have them automatically cropped or scaled and output in different formats to ensure optimal display on different devices.
You can access the certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/s/participant-search/participant-detail?id=a2zt00000008VPfAAM.
You can revoke the processing of your data at any time. You will find more information on revoking your consent either with the consent itself or at the end of this privacy policy.
For further information on the handling of transmitted data, please refer to the provider's privacy policy at https://www.imgix.com/privacy.
We use on our site the service Microsoft Clarity of the company Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, 18 Dublin , Ireland, e-mail: kunden@microsoft.com, website: https://www.microsoft.com/de-de.
The legal basis for the transmission of personal data is your consent pursuant to Art. 6 para. 6 FADP or Art. 31 para. 1 FADP, which you have given on our website.
The service enables us to analyse user behaviour. This allows us to make our website more attractive and improve the user experience.
The certification of the parent company Microsoft under the EU-US Data Privacy Framework can be found at https://www.dataprivacyframework.gov/s/participant-search/participant-detail?id=a2zt0000000KzNaAA.
You can revoke the processing of your data at any time. You will find more information on revoking your consent either with the consent itself or at the end of this privacy policy.
For further information on the handling of transmitted data, please refer to the provider's privacy policy at https://privacy.microsoft.com/de-de/privacystatement.
On our website, we use active content from external providers, so-called web services. By calling up our website, these external providers may receive personal information about your visit to our website. This may involve processing of data outside of Switzerland. You can prevent this by installing an appropriate browser plug-in or deactivating the execution of scripts in your browser. This may result in functional restrictions on Internet pages that you visit.
We use the following external web services:
We use on our site the service Bing of the company Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, 18 Dublin , Ireland, e-mail: kunden@microsoft.com, website: https://www.bing.com/?cc=de.
The legal basis for the transmission of personal data is your consent pursuant to Art. 6 para. 6 FADP or Art. 31 para. 1 FADP, which you have given on our website.
The Bing service is used to speed up searches of our site or the internet and links search engine content to our website.
The certification of the parent company Microsoft under the EU-US Data Privacy Framework can be found at https://www.dataprivacyframework.gov/s/participant-search/participant-detail?id=a2zt0000000KzNaAA.
You can revoke the processing of your data at any time. You will find more information on revoking your consent either with the consent itself or at the end of this privacy policy.
For further information on the handling of transmitted data, please refer to the provider's privacy policy at https://privacy.microsoft.com/de-de/privacystatement.
We use on our site the service Cookiebot of the company Usercentrics A/S, Havnegade 39, 1058 Copenhagen, Denmark, e-mail: privacy@cookiebot.com, website: https://www.cookiebot.com/de/.
The legal basis for the transmission and processing is Art. 31 para. 1 FADP. The use of the service helps us to comply with our legal obligations.
By integrating Cookiebot, we fulfil our legal obligation with regard to the consent management required for cookies.
You can find out what rights you have with regard to processing at the end of this privacy statement.
For further information on the handling of transmitted data, please refer to the provider's privacy policy at https://www.cookiebot.com/de/privacy-policy/.
We use on our site the service Google Cloud APIs of the company Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, e-mail: support-deutschland@google.com, website: http://www.google.com/.
The legal basis for the transmission of personal data is your consent pursuant to Art. 6 para. 6 FADP or Art. 31 para. 1 FADP, which you have given on our website.
We use Google APIs in order to be able to load additional services from Google on the website. Google Apis is a collection of interfaces for communication between the various Google services used on your website. The service is used in particular to display the Google Fonts fonts and to provide the Google Maps map.
For the processing itself, the service or we collect the following data: IP address
If the service is activated on our website, our website establishes a connection to the servers of Google Ireland Limited and transfers the required data. As part of the order processing, personal data may also be transmitted to the servers of the company Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States. when using the Google service on our website, Google may transmit and process information from other Google services in order to provide background services for the display and data processing of the services provided by Google. For this purpose, data may also be transferred to the Google services Google Cloud, Google Maps, Google Ads and Google Fonts in accordance with the Google privacy policy under the data protection responsibility of Google. You can access the certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/s/participant-search/participant-detail?id=a2zt000000001L5AAI&status=Active.
You can revoke the processing of your data at any time. You will find more information on revoking your consent either with the consent itself or at the end of this privacy policy.
For further information on the handling of transmitted data, please refer to the provider's privacy policy at https://policies.google.com/privacy.
The provider also offers an opt-out option at https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de.
We use on our site the service Google Fonts of the company Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, e-mail: support-deutschland@google.com, website: http://www.google.com/.
The legal basis for the transmission of personal data is your consent pursuant to Art. 6 para. 6 FADP or Art. 31 para. 1 FADP, which you have given on our website.
We use the Google Fonts service to be able to integrate attractive fonts on our website in order to be able to show you our website in a visually better version. The service may also be used on our website if other Google services are reloaded on our website that require Google Fonts fonts to run. This is the case, for example, if our website uses Google services that require Google Fonts to run.
For the processing itself, the service or we collect the following data: Data on fonts, IP address of the page visitor, statistics on the use of fonts and other data from Google services related to our website.
If the service is activated on our website, our website establishes a connection to the servers of Google Ireland Limited and transfers the required data. As part of the order processing, personal data may also be transmitted to the servers of the company Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States. when using the Google service on our website, Google may transmit and process information from other Google services in order to provide background services for the display and data processing of the services provided by Google. For this purpose, data may also be transferred to the Google services Google Apis, Google Cloud and Google Ads in accordance with the Google privacy policy. You can access the certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/s/participant-search/participant-detail?id=a2zt000000001L5AAI&status=Active.
You can revoke the processing of your data at any time. You will find more information on revoking your consent either with the consent itself or at the end of this privacy policy.
For further information on the handling of transmitted data, please refer to the provider's privacy policy at https://policies.google.com/privacy.
The provider also offers an opt-out option at https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de.
We use on our site the service Legally ok Rechtstextsnippet und Module of the company Legally ok GmbH, Schochenmühlestrasse 6, 6340 Baar, Switzerland, e-mail: hello@legally-ok.com, website: https://www.legally-ok.com/. Processing is carried out exclusively in Switzerland in accordance with the data protection legislation applicable there.
The legal basis for the transmission and processing is Art. 31 para. 1 FADP. The use of the service helps us to comply with our legal obligations.
With the help of the service, the contents of our legal texts are reloaded on our website. The respective current legal texts are reloaded via the integration on our page. This integration may also be used to reload further technical modules with regard to the legal texts or legally required elements.
You can find out what rights you have with regard to processing at the end of this privacy statement.
For further information on the handling of transmitted data, please refer to the provider's privacy policy at https://www.legally-ok.com/datenschutz/.
We use on our site the service Sentry of the company Functional Software, Inc. dba Sentry, 45 Fremont Street, 8th Floor, , CA 94105 San Francisco, United States, e-mail: compliance@sentry.io, website: http://sentry.io/.
If such guarantees do not exist, your data may only be disclosed if you have given your consent to this, the disclosure is directly related to the conclusion or performance of a contract, or the disclosure is necessary in the context of the enforcement of claims before courts and authorities or to protect public interests.
The legal basis for the transmission of personal data is your consent pursuant to Art. 6 para. 6 FADP or Art. 31 para. 1 FADP, which you have given on our website.
The service collects stack traces and information from our site to identify and fix errors and crashes. This also generates data about the affected website visitors.
You can access the certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/s/participant-search/participant-detail?id=a2zt0000000YdenAAC.
You can revoke the processing of your data at any time. You will find more information on revoking your consent either with the consent itself or at the end of this privacy policy.
For further information on the handling of transmitted data, please refer to the provider's privacy policy at https://sentry.io/privacy/.
We use on our site the service Stripe of the company Stripe Payments Europe Limited, The One Building, 1, Grand Canal Street Lower , D02 HD59 Dublin, Ireland, e-mail: privacy@stripe.com, website: https://stripe.com/.
The legal basis for the transfer of personal data is the contract already concluded or to be concluded between you and us pursuant to Art. 31 para. 2 let. a FADP.
The plugin allows us to implement the services of Stripe, an online payment service provider that enables businesses and individuals to accept payments over the internet, on our website. This simplifies and automates payment processes.
You can access the parent company's certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/s/participant-search/participant-detail?id=a2zt0000000TQOUAA.
You can find out what rights you have with regard to processing at the end of this privacy statement.
For further information on the handling of transmitted data, please refer to the provider's privacy policy at https://stripe.com/de/privacy.
We use the service Tapfiliate of the company Tapfiliate B.V., Rapenburgerstraat 173, 1011VM Amsterdam, the Netherlands, on our website.
The legal basis for the transmission of personal data is your consent pursuant to Art. 6 para. 6 FADP or Art. 31 para. 1 FADP, which you have given on our website.
The service is a plugin that we need to be able to show you all the content on our website. The service may also be used for tracking and/or advertising integration.
You can revoke the processing of your data at any time. You will find more information on revoking your consent either with the consent itself or at the end of this privacy policy.
For further information on the handling of transmitted data, please refer to the provider's privacy policy at https://tapfiliate.com/privacy/.
We use on our site the service Wordpress of the company Automattic Inc., 60 29th Street #343, CA 94110 San Francisco, United States, e-mail: help@wordpress.com, website: https://automattic.com/.
If such guarantees do not exist, your data may only be disclosed if you have given your consent to this, the disclosure is directly related to the conclusion or performance of a contract, or the disclosure is necessary in the context of the enforcement of claims before courts and authorities or to protect public interests.
The legal basis for the transmission of personal data is our legitimate interest in processing which lies in achieving the purpose described below.
Wordpress is the technical system behind our website that runs our WordPress website. We need the integration so that we can show you our website and edit content.
You can access the certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/s/participant-search/participant-detail?id=a2zt0000000CbqcAAC.
You can find out what rights you have with regard to processing at the end of this privacy statement.
For further information on the handling of transmitted data, please refer to the provider's privacy policy at https://automattic.com/privacy/.
Your personal data is protected by technical and organisational measures during collection, storage and processing so that it is not accessible to third parties. In the case of unencrypted communication by e-mail, we cannot guarantee complete data security on the transmission path to our IT systems, so we recommend encrypted communication or the postal service for information requiring a high level of confidentiality.
We store personal data only to the extent and for as long as necessary to fulfil the purposes for which the personal data was collected, we have a legitimate overriding interest in retaining the data or are legally obliged to do so.
You have the right to request confirmation as to whether we are processing personal data about you. If this is the case, you have the right to information on the data specified in 25 ff. FADP, insofar as the information cannot be refused, restricted or postponed by the owner of the data collection (cf. Art. 26 f. FADP). We will also be happy to provide you with a copy of the data.
Pursuant to Art. 32 para. 1 FADP, you have the right to demand that incorrectly stored personal data (e.g. address, name, etc.) be corrected, provided that this claim does not conflict with any legal obligation. You may also request that the data stored by us be completed at any time. A corresponding adjustment will be made immediately.
You have the right to have us delete the personal data we have collected about you if
The right does not exist if
If you have given us express consent to process your personal data (Art. 6 para. 6 FADP and Art. 31 para. 1 FADP), you may revoke this consent at any time. Please note that the lawfulness of the processing carried out on the basis of the consent up to the revocation is not affected by this. Information for which we are legally obliged to retain data will be deleted after expiry of the deadline.
You can exercise your rights at any time by contacting us using the contact details below:
Arab Service GmbH
Untere Bönigstrasse 5
3800 Interlaken
Switzerland
E-mail: info@arabserviceinterlaken.ch
Tel: +41 76 674 32 57
We will provide you with the following data upon request:
We will transfer the personal data directly to a person in charge of your choice as far as this is technically feasible. Please note that we are not permitted to transfer data that interferes with the overriding interests of third parties, or only to a limited extent, in accordance with Art. 26 Para. 1 Letter b FADP.
Pursuant to Art. 49 FADP, data subjects may file a report with the supervisory authority if there are sufficient indications that a data processing operation could violate data protection regulations. The supervisory authority for data protection in Switzerland is the Federal Data Protection and Information Commissioner (FDPIC).
For further information, please consult the contact form of the FDPIC: https://www.edoeb.admin.ch/edoeb/de/home/deredoeb/kontakt.html
If you suspect that your data is being processed illegally on our website, you can seek clarification of the issue in court in accordance with Art. 32 FADP. As a rule, a lawsuit in accordance with Art. 28 ff. CC should be sought. If you are affected by the processing of data by federal bodies, the procedure is in accordance with Art. 41 FADP. In this case, you can also contact the FDPIC (see the reference to the contact form above).
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