+41 76 674 32 57
info@arabserviceinterlaken.ch
+41 76 674 32 57
info@arabserviceinterlaken.ch
Leave your guidebooks at home and dive into the local cultures that make each destination so special. We’ll connect you with our exclusive experiences.
Whether you can reschedule or cancel your tickets depends on the specific provider. Each partner has their own terms and conditions, which you can find on your ticket or booking confirmation. Please check those details to learn more about your options.
The cancellation deadline varies depending on the product. Generally, refunds are only granted if you cancel within the specified time frame. You can find more details in the terms and conditions on your booking confirmation or the product page.
Unfortunately, tickets for missed tours are often non-refundable. However, some providers may allow rescheduling or offer goodwill solutions. Please contact us as soon as possible if you know you might miss your tour.
In most cases, the meeting point is fixed and cannot be changed. The exact meeting point will be stated in your booking confirmation. Please arrive at least 10–15 minutes before the start time to avoid delays.
The meeting point is listed in your booking confirmation or under the “Tour Details” section on the product page. You will often receive a map or directions via email. If you still encounter any issues, feel free to contact us.
If a tour is canceled due to weather conditions or unforeseen events, you will be informed immediately. In this case, you can either reschedule the tour or receive a full refund.
Refunds are typically processed back to the original payment method. Depending on your bank or payment provider, it may take a few business days for the amount to appear in your account.
Whether tickets are transferable depends on the specific provider. In most cases, tickets are personal and cannot be transferred. You can find more information in the terms and conditions of the respective tour or activity.
Yes, many tours offer special prices for children, seniors, or groups. You can find this information during the booking process.